Tried to email Moates about a problem with my Burn 2 and never got a response. Anyone know if that address is correct or been in contact with them?
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Tried to email Moates about a problem with my Burn 2 and never got a response. Anyone know if that address is correct or been in contact with them?
Dave and Craig only reply to emails and phone calls a few days a week. I'm sure you are on the list, just takes them some time sometimes.
I guess I'm so far out of the loop that I haven't a clue. Didn't Craig hire help for order fulfillment and tech support several years ago?
Think its just him and Dave. I've never talked to anyone else there.
k... that would make for some longe wait times.
One month since I emailed them.
That's too long. :( Maybe support question got lost?
Page says email is correct. Also has phone #. Also says someone should be available for calls right now.
https://www.moates.net/info_pages.php?pages_id=22.
Tha's what i'm thinking, i'll send again and cross my fingers. ThanksQuote:
Originally Posted by 1project2many
I guess they're watching this forum lol. Sent another email and they answered me right back!
Craig is registered to this forum... but it could have just been something that slipped through the cracks, I know I do it somewhat regularly. sometimes it feels like Memento was a film about myself but I don't remember giving consent to it being made.... or looking like Guy Pearce....
My day job is tech support for an automotive chemical company, happens with me all too often no matter how hard I try.Quote:
Originally Posted by RobertISaar
Glad Brian got help