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  1. #1
    Super Moderator Six_Shooter's Avatar
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    So how exactly did you get screwed? They offered to exchange the item or refund the price. Sounds pretty normal operating procedure to me for anywhere that one deals with.
    The man who says something is impossible, is usually interrupted by the man doing it.

  2. #2
    Fuel Injected! CDeeZ's Avatar
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    I agree with you on that one, there is a lot of misuse of terms such as that...


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    Look I don't have all the answers, I'm just calling it how I see it. You can either agree or disagree with me I really don't care.

  3. #3
    Super Moderator Six_Shooter's Avatar
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    I'm just waiting for an explanation on how you "got screwed" in this situation.
    The man who says something is impossible, is usually interrupted by the man doing it.

  4. #4
    Fuel Injected! CDeeZ's Avatar
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    Well I already explained myself. I'll try to sum it up again. Their part failed. They wanted to replace it. Fine, but what about the additional costs as a result of their part's failure?

    The way they (RockAuto), a bunch of computer chair mechanics on other forums, and perhaps you view this is that I'm supposed to eat the total loss of having to evacuate, refill etc the system, B/C THEIR PART FAILED.

    I'm sorry but I don't agree with that, IMO that is not acceptable.

  5. #5
    Super Moderator Six_Shooter's Avatar
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    Quote Originally Posted by CDeeZ View Post
    Well I already explained myself. I'll try to sum it up again. Their part failed. They wanted to replace it. Fine, but what about the additional costs as a result of their part's failure?

    The way they (RockAuto), a bunch of computer chair mechanics on other forums, and perhaps you view this is that I'm supposed to eat the total loss of having to evacuate, refill etc the system, B/C THEIR PART FAILED.

    I'm sorry but I don't agree with that, IMO that is not acceptable.
    Ahh, now we are getting somewhere.

    What you have is called an "Entitlement complex". Where just because something happened, that someone ELSE should have to pay for it. Sorry, but life doesn't work that way. The way I read this, they did exactly their part. They have not screwed you at all.

    Yes, it sucks to have to pay for anything, I agree, but that's how life works.

    If they didn't offer to exchange the failed item or refund, then they would have screwed you.
    The man who says something is impossible, is usually interrupted by the man doing it.

  6. #6
    Fuel Injected! CDeeZ's Avatar
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    Excuse me? What I have is called "I bust my ass for my money". Or how about "I don't like to pay TWICE for things"

    You can read it exactly however you choose, that's not my concern.

    And paying for something doesn't "suck". Paying TWICE for something is what sucks. Paying for something is good, just like working for something because it gives you an appreciation for things.

    You just don't know me bud

  7. #7
    Super Moderator Six_Shooter's Avatar
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    Quote Originally Posted by CDeeZ View Post
    Excuse me? What I have is called "I bust my ass for my money". Or how about "I don't like to pay TWICE for things"

    You can read it exactly however you choose, that's not my concern.

    And paying for something doesn't "suck". Paying TWICE for something is what sucks. Paying for something is good, just like working for something because it gives you an appreciation for things.

    You just don't know me bud
    You think I don't bust my ass for my money? You think I don't occasionally get a bad product? You think I like paying for stuff twice?

    What you got is exactly what you deserved, you are not entitled to anything more than the exchange of the item OR refund. Asking for anything more is just being like these snotty nosed kids that are being raised today that feel that OTHER people should pay for their things or when something gets messed up along the way.

    I may not know you, but I know your type.

    You did not get screwed by Rock Auto, not even in the slightest.
    The man who says something is impossible, is usually interrupted by the man doing it.

  8. #8
    Fuel Injected! bentrod's Avatar
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    It happens man. I'm not sure what else they can do though because they are just a frontend/reseller for tons of warehouses. If they were to refund you everything and time and labor + other things, they would be out of biz for sure. Then you would have just got pretty much the same garbage compressor from pepboys or whereever.

    The only way you can keep from getting crap compressors from is learning to how to rebuild it yourself and know it inside and out.

    I'd go over what it takes to rebuild an A/C compressor, but I'm more a windows down kinda guy...so I have no idea LOL
    1990 GMC C1500, 5spd, 1993 LT1 (ECM 16159278 $DA3)

  9. #9
    Fuel Injected! CDeeZ's Avatar
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    Yes sir, such is life. Some people apparently think that when life gives you lemons you just deal with it. I will squeeze those lemons into water pistols and shoot somebody in the eye, I don't care

    Yes if they had to do this for every part they sold they would certainly be out of business. But I can't see that this happens more than rarely, just a fluke. Which is why I wanted them to help a little more than they were offering to.

    You're absolutely right; learning to rebuild compressors is the next step, I've been searching the net and found a pretty good writeup that somebody did on the topic of overhauling these R4 compressors.

    I still have the original Delphi compressor from 1990, I may try to rebuild it and keep it on the shelf as a spare unit.

    Dude, I have been windows down for a long time, and I still am; whenever the weather is not too bad. It's been hot this sumer, but last summer was BRUTAL. And the humidity in OK makes it feel 10 degrees hotter than it actually is b/c your sweat just sticks to your skin as opposed to evaporating and actually cooling you off!

  10. #10
    RIP EagleMark's Avatar
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    OK I deleted some posts, I don't like how this is turning to atacks, everyone has an opinion so state it and keep away from attacks on one another...lets keep it to subject...

    Quote Originally Posted by Six_Shooter View Post

    What you have is called an "Entitlement complex". Where just because something happened, that someone ELSE should have to pay for it. Sorry, but life doesn't work that way. The way I read this, they did exactly their part. They have not screwed you at all.

    Yes, it sucks to have to pay for anything, I agree, but that's how life works.

    If they didn't offer to exchange the failed item or refund, then they would have screwed you.
    Although I agree, that is how it works.

    But an attorney would see this differently. There's just not enough money for an attorney to get involved with law for this stuff. It would be called liability, just as new car manufacturers or any defective part that is made for anything? If it fails to work properly and causes damage then the maker is liable! Laws like this prevent a lot of business from making things, then when they are made the manufacturer has to figure out how many will be sold? Even if their product is sound. They add all the liability costs to cover lawsuits and attorney fees. Do you realize 1/3 the cost of a new car is because of this?

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  11. #11
    RIP EagleMark's Avatar
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    Back to WalMart... that is a double edge sword. Many people say it kills small town America, but so does many other things as time changes. Interstate highways have killed more small towns then anything?

    Competition is always good for the consumer as it brings prices down and competition. If other business can't keep up? Well that's how business works. The consumer decides where to spend there money. If it was not a good deal? Then why are so many people always shopping there? Just as Rock Auto get's so much business because of lower prices then local auto parts stores... the person spending the money decides where, this is the fate of how the business will survive ot not.

    As for the employees, they don't have to work there, no one is forcing them. They are free to work where ever they want and the employer is free to choose who ever they want... well almost free as they are bound by countless regulations. There are many people that work for Walmart that have no skills or training, they are lucky to have a job at all! It's better then welfare and food stamps, which is good for economy.

    Walmart plays by rules and regulations made by government and they are very good at it. The sales tax and state revenue from Wlmarts around here is a great boost for local government. It has brought down prices for the consumer everywhere.

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  12. #12
    Super Moderator Six_Shooter's Avatar
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    Quote Originally Posted by EagleMark View Post
    OK I deleted some posts, I don't like how this is turning to atacks, everyone has an opinion so state it and keep away from attacks on one another...lets keep it to subject...

    Although I agree, that is how it works.

    But an attorney would see this differently. There's just not enough money for an attorney to get involved with law for this stuff. It would be called liability, just as new car manufacturers or any defective part that is made for anything? If it fails to work properly and causes damage then the maker is liable! Laws like this prevent a lot of business from making things, then when they are made the manufacturer has to figure out how many will be sold? Even if their product is sound. They add all the liability costs to cover lawsuits and attorney fees. Do you realize 1/3 the cost of a new car is because of this?
    I really don't think any lawyer would.

    The failing compressor has not, as far as I have read, damaged any other part directly or indirectly. The additional services needed in order to replace the component is not part of warranty coverage.
    The man who says something is impossible, is usually interrupted by the man doing it.

  13. #13
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    Quote Originally Posted by Six_Shooter View Post
    So how exactly did you get screwed? They offered to exchange the item or refund the price. Sounds pretty normal operating procedure to me for anywhere that one deals with.
    oh , i guess i didnt pay attention to the part about them willing to replace.. i cant say i have ever gotten back or asked for labor on defective parts so idk what would happen local. i have heard some people have gotten reimbersed for labor though from local suppliers.

    i guess though if i wanted labor and parts warented i would have the shop doing the work get the parts, thats why they mark up the parts to cover there azz's in situations like this. but ya thats the only way i would expect the part + labor to be free if an installed part was defective.

    just a note .. i have even heard of walmart refunding part + labor for speakers someone bought / had installed and were junk out of the box, they just bitched and made a public scene about it till the manager refunded the speakers and the guys shop bill(installed at independant shop , not walmarts auto center)

  14. #14
    Fuel Injected! CDeeZ's Avatar
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    I've made my post. I've stated how I feel and what I think. Not many seem to agree with me or even be on the same planet. It's a done deal. I already bought another compressor, locally this time, and I'm working on fixing it here in the shop.

    I'm surprised that walmart did that much. I hate walmart because as conveneint as they are, they're one of the biggest killers of small town America and the small town economy. I'm sure I'll take flak for this one too. Bring it.

  15. #15
    Super Moderator Six_Shooter's Avatar
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    Quote Originally Posted by CDeeZ View Post
    I'm surprised that walmart did that much. I hate walmart because as conveneint as they are, they're one of the biggest killers of small town America and the small town economy. I'm sure I'll take flak for this one too. Bring it.
    This is something I agree with. I refuse to shop there. Especially after they fucked my (now ex) girlfriend wheels on a tire change and refused to do anything about it.

    The way they conduct business is not very ethical at all. Luckily here in Canada, they don't seem to have the same power they do in the states.
    The man who says something is impossible, is usually interrupted by the man doing it.

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