Quote Originally Posted by S10LS View Post
HA Ha. Most honest and acurate post I have read in a long time anywhere. Yep the management there could learn some good old fashion customer service values.
Sometimes situations are difficult to handle and there does exist a thing as a difficult customer and the customer is NOT always right.... but he does have the advantage... I am sure they have always tried to do things right but things donīt always come out right... They do care and they do try to take care of their customers... Hence why I have been one for YEARS to no end.

We just need to step back and see the whole picture of what is really going on... and I mean in a general sense of the business...